Shipping Rates

How we get your order from our burrow to your door

We ship everywhere in New Zealand, five days a week. Orders placed before 2 p.m. usually leave the store the same afternoon.


1. What will shipping cost me?

Auckland (AKL) – Urban

Weight (cart total) AKL Urban
0 – 15 kg $5.00
> 15 kg $10.80

Rest of New Zealand

Weight (cart total) North Island – Urban South Island – Urban Rural (add to urban price)
0 – 2 kg $7.50 $9.00 + $4.00
> 2 – 5 kg $9.00 $11.50 + $4.00
> 5 – 10 kg $12.50 $17.50 + $4.00
> 10 – 15 kg $16.50 $23.00 + $4.00
> 15 – 20 kg $19.50 $35.00 + $4.00
> 20 – 40 kg $34.00 $39.00 + $4.00

Why a surcharge for rural?
Courier drivers call rural New Zealand their gym membership—long drives, lots of lifting, and the bill lands straight on us. The $4 simply passes on the courier’s “RD” fee.


2. How long will it take?

Destination Target delivery time Notes
Auckland urban Same or next working day Local runs = speedy hops 🐇
North Island urban 1–2 working days Overnight to most major centres
South Island urban 2–3 working days Ferry crossings slow things a whisker
Rural anywhere +1–2 working days Courier 🚚 → Rural Post 🚜 hand-off adds a day

You’ll get a tracking link as soon as we print the label. No wondering, no guessing.


3. Click & Collect (free)

Swing by our AKL Browns Bay store. Choose “Pick up” at checkout and we’ll email when it’s ready (usually within 2 hours).